Thursday, March 21, 2013

Fool me infinity (or how I learned to stop worrying and just pay) - Part 4 - Where I am now

Hi all,

The end of the series is here, and thank you so much for bearing with me while I get this off my chest.  I don't feel as strongly about it as I did on Monday, so this has achieved wonders, in my eyes.

My old wireless provider billed in advance for services, so when I got a bill stating that I owed for services in February, I thought, "HA! that didn't happen!" and vowed to wait for the next bill, knowing as I do that computers are hard to interrupt. Silly me.

The next bill came adding $11 to the original, and that was followed up by some phone calls advising that I would be sent to collections if I didn't pay.

What I didn't read, and should have acted on, was when you port away from this wireless carrier (I don't believe one is any different than the other in this way), there is a 30 day penalty. My wireless plan was $100 a month ($115 after taxes), so my penalty was high.  If I had read this, I would have reduced my services the day before the port, and paid less of a penalty.

I railed at my carrier about this discrepancy for a long time, getting mis-information, and frustration abound, and eventually came to the conclusion that it's not worth it, I'm just going to pay and be done with it.

Question time:

1 - Are there any positive experiences that you've had with a wireless carrier?  I don't count "it just works" as positive, just neutral.

2  -Do you have any tricks that come in handy to get what you'd like out of wireless carriers?  I can supplement my non-existant bag of tricks with your tricks.

Thank you again for bearing with me!


3 comments:

  1. I like my carrier, and not just in an "I don't have problems with them" way. They've been great at actively trying to help me save money, I've never had an outage issue, and I get the coverage and service I need with no extra charges no matter where I go. My future bag of tricks (which I will unleash after my birthday) will include either paying full price for my Q10, or waiting until NS's new cell contract rules come into effect on May 1, so if they decide to piss me off, I'm not caught in a binding contract.

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  2. This is why I love being with Koodo. No contract. No worries about all this craziness.

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  3. Minako - looking forward to reading your tricks

    Mme - the carrier I was with and I didn't have a contract, I can only imagine how that would be worse.

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